
I conducted a series of workshops with patient representatives. The goal of the first portion of explorative workshops was to get users’ perspectives on which struggles they would like an app to support. Psychological, social and existential difficulties showed to be a central topic of discussion. To dig deeper into how social and psychological struggles could be supported by an app, I conducted a couple of co-creation workshops. Alongside a catalogue of relevant ideas, the workshops revealed that the ability to engage in social and physical activities greatly varies among RA patients and that the capabilities, in general, are much lower than for people not having the disease. This highlighted the importance of a personalized and well-adjusted user experience presenting users with recommendations within their capabilities.